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YOUR QUESTIONS ANSWERED

Clients from outside the UK....

We have a number of years of experience in taking overseas clients.
Each year we take clients from all over the world, United States, Canada, Australia, South Africa, New Zealand and numbers are growing.

We no longer post brochures to overseas clients. Detailed itineraries of our cycling vacations can be found on our web sites.

Holiday Prices
Holiday prices are shown in £ Sterling and payment is required in £ Sterling. To give you an idea of the cost in your own currency please use the current exchange rate for conversion.

Where can I join the tour?
On tours which depart from the UK by coach, you can meet the coach at any of
our UK pick up points in Leeds, Manchester, Birmingham, London and service stations on the motorway networks used.

Can I meet the tour in Paris?
On tours that overnight in Paris on the departure day, Yes you can meet the tour in Paris. We normally break the travelling with an overnight stay in Paris.
You can arrange to meet the group at our overnight hotel in Paris.

If you choose to meet the group in Paris, please indicate this on your booking form under PICK UP POINT REQUIRED.

We do not collect at Paris Charles de Gaulle Airport, unless stated on the tour itinerary.

Is there a discount for meeting in Paris?
No since you will be taking a full fare passengers seat.

Can we hire bikes?
No, we don't hire bikes on our tours. If you wish to ride during the tour you must bring your own bike in a bike box or bike bag.

Can I bring my bike case?
Yes, bike cases/boxes and bike bags are allowed providing they fit within the following dimensions

Height: No more than 85cm
Width: No more than 30cm
Length: No more than 115cm

We have found that the Trico & Performance bike cases work well.

Do I need to take your travel insurance?
It is strongly recommended that you take out some form of insurance with all our UK and foreign inclusive tours.
See our full Booking Conditions for more details.
You must arrange adequate insurance for your bicycle and other possessions as these are your responsibility and Sports Tours International cannot take any liability for these as we do not have an “insurable interest” in your possessions, should anything happen to them.

Are Children allowed?
We accept children on our tours who are over 8 years old. For our training camps we accept children of all ages.

Coaches....

On coach based tours, we only use coaches equipped with air conditioning, reclining seats, on board toilet, video and drinks dispenser.

BIKE TRANSPORT
On the following tours: (ALL TOUR DE FRANCE, GIRO, VUELTA) which allow bikes to be taken we will now be using specific bike carrying trailer, where by your bike is stored and carried safely whilst fully assembled. You will be able to store your bike case / bike bag at the first overnight hotel for the duration of the tour and collect it on the last night.

For the following tours: (ALL SPRING CLASSICS, ALL RANDONNEES, ETAPE DU TOUR, CLASSIC CYCLING EVENTS) we will be using a box trailer where your bike is stored safely in a bike cases / bike box, providing they fit within the following dimensions

Height: No more than 85cm
Width: No more than 30cm
Length: No more than 115cm

We have found that the Trico & Performance bike cases work well.

COACH SEATING
We operate a coach seat reservation system so that we can guarantee that parties of 2 or more will be seated together.

Hotel accommodation....

Your comfort is our priority throughout. SPORTS TOURS INTERNATIONAL have made careful selection of all our hotels based on the convenience to venues and facilities offered.
The quality of hotels are indicated in the tour itinerary. Most hotels selected are of a 3* standard minimum unless otherwise stated.
Sometimes we are forced to use quality 2* hotels if there are no 3* hotels available within a convenient location to the venue. All rooms are equipped with private bath/shower and toilet, T.V. and telephone in the rooms.
Occasionally, it may be necessary to substitute one hotel for another of similar standard. Only in exceptional circumstances will we make such an alteration, but we reserve the right to do so.

What does Single, Twin & Double room mean?
Single room is a room for 1 person. There is normally a supplement for single room occupancy
Twin room is a room for 2 persons with 2 single beds in the room
Double room is a room for couples with 1 Large bed in the room

What if I am travelling by myself. Do I have to pay the single room supplement?
No. If you are travelling alone, don't be put off by expensive single room supplements, we can arrange for you to share with another member of the touring party who is also travelling alone.
If you wish to share a room with another member of the touring party, please tick TWIN on the room type required box.

What does half board accommodation mean?
Half board accommodation means that evening meal, bed & breakfast are included in the price. Breakfast is normally of a help yourself buffet style if not otherwise stated. If breakfast is indicated as continental this means that only juice, bread, croissant & coffee will be provided.

Tour couriers....

All our tours are accompanied by an experienced courier who will ensure that the day to day organisation runs smoothly. They will also be active club cyclists and are on tour to be good company and share your common interest. They may not necessarily speak a foreign language.

Your money is safe....

Sports Tours International is protected by the ATOL arrangements when you book your holiday or travel, that includes flights and accommodation. Our ATOL number is 2711.
Where you book a non-air inclusive holiday, and we act as the principal, your money is financially protected by our ABTA bonding arrangements. Our tour operating ABTA number is V1479.

Tour documentation....

Your tour documentation and itinerary will be posted (UK only) and emailed (OVERSEAS CUSTOMERS) 2 weeks prior to the date of travel. Your tour maps will be handed out when you meet the tour.

Flights....

Where Sports Tours International arranges flights for cyclists, the company cannot accept responsibility for the flight carrier failing to carry the cycle on the same flight. The company will do everything in its power to expedite speedy delivery, but this is outside the control of the company.

Tour Content....

Whilst we try very hard to deliver your tour itinerary as specified at the time of booking, sometimes circumstances beyond our control may prevent us from providing the exact tour itinerary that is advertised and in such circumstances we do not assume liability for any loss of the advertised elements of the itinerary.
Please see our full terms and conditions for further details.

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